Shipping & Delivery

What are the delivery charges for orders with Relevance For Men?
All orders over R1000 automatically get FREE shipping. Any order below R999 will incur a shipping charge as determined by the Courier being used.

How do you deliver? 
We only deliver using reputable South African couriers and we deliver to your door. Every delivery of ours comes with a tracking number, which you can use to view the progress of your delivery, as well as regular email or sms updates about your Relevance For Men package. 

How long will delivery take?
We deliver 90% of our parcels overnight, but it is best to allow for 2 - 4 working days to deliver anywhere in South Africa. If more than 4 days have passed and you have not yet received your order, please contact us. 

I have not received my delivery, and the stated delivery time has passed?
On rare occasions or in remote areas delays can happen. If the expected delivery times are exceeded significantly, please contact us with your order number and we will try to work out what has happened with your shipment and update you accordingly. Rest assured that you will receive your shipment, even it means we have to send you a replacement. 

I have tracked my order and my parcel status has been 'Out for Delivery' for the past couple of hours, what should I do?
Our couriers will make delivery to your door anytime between 8am and 5pm on weekdays (public holidays are excluded). The couriers follow the most efficient route and schedule when making deliveries so you can rest assured that you're on that route and just need to sit tight for a bit - we know you're just excited to get your order, so are we! We make use of a number of different couriers to deliver our quality formalwear to you. We do however have a fantastic system in place that lets you check up on the status of your delivery, as well as send you emails to keep you in the loop. That way, you always can easily see what is happening with your delivery.